SNCB to launch new ticket system in October, promises lower average fares

6 October 2025

Belgian rail operator SNCB will roll out its long-awaited new ticketing system on 15 October. The company says it is the biggest overhaul of its ticket offering in 30 years and insists it will not amount to a fare increase.

According to SNCB, 70 to 80 per cent of passengers will pay less or the same as they do today. The average fare will drop, particularly for travellers who take the train more often or outside peak hours.

“This is not a price hike,” said Marc Huybrechts, SNCB’s Director of Customer Services. “The average fare will decrease, particularly during off-peak hours and for passengers who travel frequently by train.”

Under the new system, all fares will be calculated per kilometer, with a capped single fare of €20.90. Seniors, young people under 26 and passengers entitled to increased social benefits will automatically receive a 40 per cent discount.

"This is not a price hike"

The new Train+ card, which costs €4 per month or €32 per year for those groups (€6 and €48 for others), grants an additional 40 per cent reduction during off-peak hours and weekends. Combined, the discounts can reduce the standard fare by up to 64 per cent.

The reform also introduces a 30 per cent discount on weekend fares for passengers aged 26 to 64, a group ticket for four to 14 people, and revised bike ticket prices.

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More passengers needed

SNCB hopes the new tariff structure will attract more passengers, particularly during off-peak periods. “If the number of passengers stays the same, our revenue will decrease,” Huybrechts said. SNCB is counting on a 5 to 9 per cent rise over three years to offset that.

However, Belgian passenger association TreinTramBus says the new fares are "a lot more complicated than expected." Chair Peter Meukens pointed to the distinction between peak and off-peak hours and the way discounts can overlap. He also warned that defining peak hours could lead to disputes.

From 15 October, SNCB will strengthen its call centre and deploy 250 extra staff at major stations to help passengers navigate the new system.

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