Over 70% of Flemish train stations inaccessible to disabled passengers

More than 70% of train stations in Flanders remain inaccessible to passengers with disabilities. Of the 254 stations in the region, only 73 (just 29%) meet the criteria for autonomous accessibility. This was revealed in a written parliamentary question by Niels Tas (Vooruit) to mobility minister Jean-Luc Crucke (Les Engagés).
For a station to be considered autonomously accessible, it must offer step-free access to all platforms via ramps or lifts, have platforms at a standard height of 76 cm, include guidance lines for the visually impaired, and provide at least one accessible ticket machine equipped with a help button that allows immediate remote assistance from NMBS/SNCB staff.
MP Tas described the current state of accessibility in Flemish stations as “dramatic.” He highlighted ongoing issues such as broken lifts, absent support services, and platforms that remain physically difficult or impossible to reach for many disabled passengers.
“Minister Crucke has previously stated that accessible public transport is a priority. But far too many stations are still failing to meet even basic accessibility standards”, Tas said. “We need a clear and ambitious timeline for implementing the Accessibility Master Plan, not just for major stations, but for smaller stops as well.”
”According to agreements made with the federal government, 176 stations will be autonomously accessible by 2032”
In response, NMBS/SNCB emphasised that improving accessibility in both stations and trains is a top priority. “According to agreements made with the federal government, 176 stations will be autonomously accessible by 2032. These are the stations where three-quarters of passengers board”, the railway operator stated. “NMBS is working within the budgetary framework outlined in the Public Service Contract and the associated investment plan, which runs until 2032.”
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