KBC’s mobile banking app named best in the world

Belgian bank KBC’s mobile app has been named the best in the world by consulting firm Sia Partners. The app, which features a digital assistant called Kate, took first place in a review of 140 banking apps from 22 countries. The consultancy evaluated the apps on more than 95 criteria.

Another Belgian bank, Belfius, ranked eighth in the survey. France’s Boursobank, making its debut in the rankings, claimed second, while Revolut Metal came in third. The evaluation considered factors such as the app’s functionality, user experience and customer ratings. 

Sia Partners highlighted the increasing competition in mobile banking. Even minor improvements in app functionality and user experience can lead to shifts in rankings, it said. The firm also noted a growing gap between digital leaders and other banks.

“Our Digital First strategy, the backbone of our policy from the beginning, has once again proven its value and demonstrates the innovative strength we can build on as a group,” said KBC CEO Johan Thijs. 

KBC’s app currently has 2.3 million users.

 

KBC’s mobile banking app © BELGA PHOTO VIRGINIE LEFOUR


Related news

Website preview
Cooperative bank NewB opens first contact point in Brussels
NewB, the cooperative organisation that offers banking and insurance products, will open its first in-person contact point,on Thursday at the...
belganewsagency.eu

Get updates in your mailbox

By clicking "Subscribe" I confirm I have read and agree to the Privacy Policy.

About belganewsagency.eu

Belga News Agency delivers dependable, rapid and high-quality information 24 hours a day, 7 days a week, from Belgium and abroad to all Belgian media. The information covers all sectors, from politics, economics and finance to social affairs, sports and culture, not to mention entertainment and lifestyle.

Every day, our journalists and press photographers produce hundreds of photos and news stories, dozens of online information items, plus audio and video bulletins, all in both national languages. Since the end of March 2022 English has been added as a language.

For public institutions, businesses and various organisations that need reliable information, Belga News Agency also offers a comprehensive range of corporate services to meet all their communication needs.

Contact

Arduinkaai 29 1000 Brussels

www.belganewsagency.eu