Justice minister announces central contact point for victims of terrorism
On Wednesday, federal Justice minister Annelies Verlinden announced the creation of a central point of contact for victims of terrorism. One million euros will be allocated to the initiative, Verlinden said during the presentation of her 2026 policy note in parliament.
The announcement follows a new compensation scheme for victims of terrorism, approved by the House of Representatives in May 2024, which provided for the establishment of a single point of contact. It is intended to serve as a "permanent and recognisable contact point, where victims can turn to from the very first moment and for as long as necessary," Verlinden explained.
The decision comes shortly ahead of the tenth anniversary of the terrorist attacks in Brussels and Zaventem and responds to a long-standing demand from victims. They have repeatedly testified, including during the trial on the attacks, about the lack of coordinated support from the Belgian authorities.
Personal guidance
On Wednesday, Verlinden explained that the central contact point will be structurally reinforced with coaches and coordinators who will actively guide victims through legal, administrative and psychosocial procedures. Most of the earmarked funding will be used to develop a digital infrastructure, including a dedicated website and digital victim files.
The longer-term goal is to develop a "network of single points of contact" across the federal government and its various policy areas, Verlinden said. Together, these contact points should form "a single integrated pathway", ensuring that victims no longer have to navigate different authorities and services on their own.
Verlinden also said she would consult with the Finance minister to ensure that the government can act on behalf of victims to recover compensation awarded by courts. This would spare victims an additional and often burdensome procedure, she added.
© BELGA PHOTO BENOIT DOPPAGNE
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